Question 1

What happens in bad weather conditions?

Accepted Answer

If the weather conditions are not suitable for going out to sea, it is recommended to postpone the reservation and plan a new date with the boat owner. For daily charters, in cases such as storms or official adverse weather reports, cancellation, date change, or refund options can be considered depending on the reservation terms.

Question 2

Am I insured if there is a problem with the boat at sea?

Accepted Answer

Boats listed on Boatmaris are expected to have mandatory third-party liability insurance under current maritime regulations. This insurance generally covers damages that may be caused to third parties; however, coverage for damages to the rented boat itself may vary depending on the policy.

During the rental period, the boat owner may use part or all of the deposit to cover repair costs for any damages that occur on the boat. In some cases, users can benefit from additional protection or damage waiver options during the reservation.

Damage and insurance processes are primarily handled between the renter and the boat owner. In case of disputes, the relevant process may proceed according to applicable legal regulations.

Question 3

Is fuel included in the price?

Accepted Answer

Fuel is included in the price. You will not have to pay any additional fees at the marina.

Question 4

When can I contact the boat owner?

Accepted Answer

You have a 3-day free cancellation option after the reservation. The free cancellation period ends 30 days before the check-in date, if applicable. Reservations made after this date do not have a free cancellation right. After the free cancellation period ends, the contact information of both the boat owner and the guest is shared.

Question 5

How can I plan my route?

Accepted Answer

You can plan your travel itinerary, including the coves and coastal routes you want to visit, together with your skipper. Fuel cost is included in the rental price. The sailing time can be planned to explore nearby coves and coastal areas. Additional fuel costs may apply for long-distance sailing or routes outside the standard itinerary.

Question 6

Can I rent the boat with or without a skipper?

Accepted Answer

You can rent this boat with a skipper. There is also a professional crew on board.

Question 7

Can I cancel my reservation?

Accepted Answer

You can cancel your reservation free of charge within 3 days after booking. The ongoing free cancellation period ends 30 days before the check-in date. Reservations made after this date do not have a free cancellation right. The applicable boat charter cancellation policy is determined according to your selected check-in date. To view the current cancellation terms, please select your travel dates from the calendar.

Question 8

Does the reservation fee cover fuel expenses?

Accepted Answer

Fuel cost is included in the reservation price. The planned sailing time and route during the boat charter can be changed by the skipper considering sailing safety depending on weather and sea conditions. If you have a long or different route plan, you can message the boat owner before the trip to clarify the details.

Question 9

What are the check-in and check-out times for the boat?

Accepted Answer

Check-in and check-out times are specified on the listing page of the boat you choose and may vary depending on the season, reservation date, or the boat's schedule. You can select your travel dates from the calendar to see the valid check-in and check-out times for your boat rental. This way, you can view the available check-in and check-out times for your selected dates in advance.

Question 10

How can I make the reservation payment?

Accepted Answer

40% of the reservation fee must be paid at the time of booking, and the remaining 60% must be paid at check-in. Rates may vary depending on the selected date. You can view payment details by selecting the date.

Question 11

Are children included in the accommodation capacity?

Accepted Answer

Yes, children are included in the total capacity of the boat. The number of children should be specified during the reservation; children are included in both accommodation and sailing capacity. This ensures that the boat's passenger capacity and travel conditions are planned correctly.

Custom Made Gulet (2024)

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